Mackai Time Privacy Policy

Effective Date: October 17, 2025

Mackai Time (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data — especially when you provide your email address or contact information through our Facebook lead forms, website, or other digital channels.

Website: mackaitime.com
Email: [email protected]
Mailing Address: Birmingham, AL, USA

1. Information We Collect

We collect personal data you voluntarily provide when engaging with us, including:

Contact Information: name, email address, phone number (optional)

Interest Details: watch preferences or inquiries submitted through lead forms

Technical Data: IP address, browser type, device information, and usage data

Tracking Data: information from cookies, pixels, or analytics tools (such as Facebook Pixel or Google Analytics)

We only collect data that you willingly share or that is automatically gathered to improve your user experience.

2. How We Use Your Information

We may use your information to:

Respond to your inquiries or requests

Send updates, offers, or educational content related to watches and collecting

Personalize your experience and communications

Improve ad relevance and campaign performance

Perform analytics and measure marketing effectiveness

Comply with legal or security requirements

We will never sell your personal information.

3. Data Retention

We retain your personal information only as long as necessary for the purposes described above — typically up to 24 months — or until you request deletion. Data may remain in secure backups for a limited period thereafter.

4. Data Sharing

We may share information with trusted third parties who assist in operating our business, such as:

Email marketing platforms: GoHighLevel (for managing emails and forms)

Advertising platforms: Meta (Facebook), Instagram, Google Ads

Analytics tools: Facebook Pixel, Google Analytics

These partners are required to keep your information secure and to use it only for authorized purposes. We do not sell your data to any external third parties.

5. Cookies and Tracking

We use cookies and similar technologies for analytics, site optimization, and ad targeting. You can adjust your browser settings to refuse or manage cookies. Disabling some cookies may affect site performance.

6. Your Rights

You may request to:

Access or correct your personal information

Unsubscribe from marketing emails (via “unsubscribe” link in every message)

Request deletion of your personal data

Withdraw consent to processing

To exercise any of these rights, please contact us at [email protected]. We’ll respond within 30 days of verifying your identity.

7. Security

We maintain reasonable safeguards — including encryption and restricted access — to protect your data from unauthorized access, loss, or misuse. While no system is completely secure, we take all appropriate steps to ensure your information remains protected.

8. Children’s Privacy

Mackai Time’s services are not directed to children under 13 years of age. We do not knowingly collect information from minors. If we become aware that a child has provided personal information, we will delete it immediately.

9. Facebook / Meta Compliance

When you submit a lead form through Facebook or Instagram, your data is collected by Mackai Time, not Meta. We comply fully with Meta’s Lead Ad Terms and Data Use Restrictions, including:

Displaying this Privacy Policy on all lead forms

Using collected data only for legitimate business and communication purposes

Honoring opt-out and deletion requests promptly

Never selling or transferring your personal data without consent

You can learn more about Meta’s privacy practices at facebook.com/privacy/policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected by a new Effective Date at the top of this page. Material changes will be communicated via email or notice on our website.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Mackai Time
📧 [email protected]
📍 Birmingham, AL, USA
🌐 mackaitime.com